APS4 Administration and Client Support Officer
Location
Australia, Victoria
Job Type
Casual/Holiday
Category
Information and Record Clerks
Posted
June 08, 2026
About the company:
Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
About the role:
- Manage frontline enquiries via phone and online channels, acting as the first point of contact for clients and providers.
- Coordinate appointments, update client records, and maintain accurate data entry across multiple systems.
- Provide administrative support including consent form updates, overflow tasks, and record management.
- Assist with implementation of a new Case Management System while supporting business-as-usual operations.
- Collaborate with internal teams and support training and learning activities within the service.
About You: