APS5 Redress Officer

DFP Recruitment • Wollongong, New South Wales, Australia • Posted June 15, 2026

Location Wollongong, New South Wales
Job Type Full-time
Category Other-General
Posted June 15, 2026
We are seeking APS5 Redress Officers to join a Federal Government department located in Wollongong NSW. This labour hire contract is up to months, which includes a salary, paid leave and .4% superannuation.

The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors. The Scheme interacts with survivors to provide an outcome that can make a real difference in people’s lives. The department is committed to the success of the Scheme and developing high performing staff who provide empathetic, survivor focused, trauma informed support.

Job Purpose:

The Operations and Outcomes Branch is responsible for managing the end-to-end process for applications made under the National Redress Scheme and act as a first point of contact for the Scheme through the National Information Line. This includes liaising with applicants over the phone, receiving, validating and prog...

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