Arabic-Speaking Customer Service Representative
Location
Dubai, Dubai
Job Type
full-time
Category
business-and-financial-operations
Posted
March 25, 2025
Location: Dubai, Muteena
Industry: Healthcare (Nursing Center)
Salary:AED 2,000 to 2,500
Job Responsibilities:
* Handle inquiries from patients and visitors in Arabic and English.
* Assist in scheduling appointments and managing patient records.
* Provide information about services, procedures, and policies.
* Address customer complaints and ensure a high level of satisfaction.
* Coordinate with medical staff to ensure smooth operations.
* Maintain accurate records of customer interactions and feedback.
Requirements:
* Fluent in Arabic and English (both spoken and written).
* Previous experience in customer service, preferably in healthcare.
* Strong communication and problem-solving skills.
* Ability to multitask and work in a fast-paced environment.
* Basic computer skills and familiarity with healthcare software is a plus.
Benefits:
* Competitive salary based on experience.
* Opportunity to work in a reputable healthcare facility.
* Professional growth and tr...