Area Lead - Copperbelt
Location
Copperbelt, Zambia
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
About the role
We're looking for a driven and hands-on Area Lead to take ownership of agent performance, customer experience, and sales growth within your assigned region. This role plays a critical part in expanding our footprint by building high-performing teams, strengthening agent capability, and identifying new market opportunities.
What you'll be doing
Drive sales growth and brand presence
+ Execute sales and growth strategies across your region
+ Lead activations and support marketing campaigns on the ground
+ Represent and uphold the Mukuru brand in all interactions
+ Engage customers and provide product guidance and support
Lead and support agent teams
+ Manage and support team leaders and field agents to achieve targets
+ Conduct site visits and audits to ensure quality and compliance
+ Address escalations and resolve operational challenges
+ Work closely with HR and management ...
We're looking for a driven and hands-on Area Lead to take ownership of agent performance, customer experience, and sales growth within your assigned region. This role plays a critical part in expanding our footprint by building high-performing teams, strengthening agent capability, and identifying new market opportunities.
What you'll be doing
Drive sales growth and brand presence
+ Execute sales and growth strategies across your region
+ Lead activations and support marketing campaigns on the ground
+ Represent and uphold the Mukuru brand in all interactions
+ Engage customers and provide product guidance and support
Lead and support agent teams
+ Manage and support team leaders and field agents to achieve targets
+ Conduct site visits and audits to ensure quality and compliance
+ Address escalations and resolve operational challenges
+ Work closely with HR and management ...