As400 Support

Key Responsibilities:

• Monitor and operate IBM i (AS400) systems to ensure optimal performance and availability
• Execute, monitor, and troubleshoot batch jobs and automated schedules using scheduling tools
• Ensure jobs run within defined SLAs and escalate issues promptly when deviations occur
• Perform daily operational tasks such as system checks, backups verification, and job restarts
• Respond to system alerts, incidents, and operational issues according to SOPs
• Coordinate with application, infrastructure, and support teams during incidents or maintenance activities
• Maintain and update operational documentation, run books, and shift handover reports
• Support planned system maintenance, upgrades, and disaster recovery activities
• Follow security, compliance, and change management procedures
• Provide shift coverage as required (including nights, weekends, or holidays, if applicable)...