Assistant CS Manager

KION Group • Songpa-gu, Seoul, South Korea • Posted June 17, 2026

Location Songpa-gu, Seoul

Job Type Full-time

Category Other Management Occupations

Posted June 17, 2026

What we offer:
· Career Development
· Competitive Compensation and Benefits
· Pay Transparency
· Global Opportunities
Learn More Here: 
Tasks and Qualifications:
This is What You Will do in This Role: 
Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any questions and concerns.
Support customer inquiries regarding products and parts via email, phone and chat.
Quotes, prepares, enters, verifies, acknowledge, document, log, coordinates, modifies, reprices and/or expedites customer orders.
Investigates and ensures resolution of customer service request and developing service agreement.
Maintains accurate and complete documentation of customer communications and action taken.
Making appropriate recommendations and briefing on repairs, diagnostic...
            

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