Assistant Director

Summary The Assistant Director (AD) is a senior leader in a Veterans Benefits Administration (VBA) Regional Office and works alongside the Director to ensure Veterans, their families, and other eligible beneficiaries receive timely, accurate, and high-quality benefits and services. The AD provides executive oversight of daily operations, aligns local activities with national priorities, and drives organizational performance and continuous improvement. **PCS - Relocation Expenses are authorized.** Responsibilities The Assistant Director's responsibilities include, but are not limited to: Oversees Regional Office (RO) operations to ensure timely, accurate, and efficient delivery of veterans' benefits in alignment with national policies and VBA/Veterans Affairs (VA) leadership priorities. Develops, implements, and monitors RO policies, procedures, and performance standards, ensuring compliance with VBA directives and consistency in service delivery across business lines. Analyzes operatio...