Assistant IT Manager

Reporting to the General Manager the Assistant IT Manager is responsible for ensuring the efficient operation and maintenance of all computer systems and data communications activities in the hotel. He/she forecasts technology requirements and upgrades to existing technology to improve effectiveness of installed systems. He/she executes hotel and corporate systems strategies in the property.

• Ensure critical systems specifically Front Office Property Management System Call Accounting and Food & Beverage point of sale computer systems are available twentyfour 24 hours per day.
• Ensure effective support for other systems including backoffice Sales Catering Marketing and Talent & Culture applications.
• In conjunction with the above tasks act as the hotels liaison with both hardware and software suppliers including coordination of maintenance agreements between hotel suppliers and Corporate.
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