FGL Sports Ltd. • Calgary, Alberta, Canada • Posted March 18, 2026
Location
Calgary, Alberta
Job Type
Full-time
Category
Top Executives
Posted
March 18, 2026
What you’ll do
Customer Service
Ensure execution of the Customer Experience and provides resolution for all customer concerns.Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.Operations
Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.Leads the implementation and execution of standard operating procedures (SOPs)Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.Creates efficient store weekly schedul...
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