Assistant Manager, Lounge / Front Office
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 23, 2026
Eligibility: Singaporean / PR only
Key Responsibilities- Manage Executive Lounge operations and VIP guest experience
- Oversee daily manpower planning and roster management
- Handle VIP arrivals, check-ins, and guest engagement
- Maintain strong guest relationships to drive loyalty
- Manage guest feedback and service recovery
- Support revenue optimisation through upselling
- Ensure compliance with service standards and SOPs
- Maintain management presence and coach team members
- Minimum 2 years supervisory experience in hospitality
- Diploma/Degree preferred
- Strong knowledge of Opera system
- Strong communication and interpersonal skills
- Guest-focused with leadership capability