Assistant Manager, Loyalty Operations & Customer Support

Elena - Meta Recruitment • dubai, dubai emirate, United-Arab-Emirates • Posted July 25, 2026

Location dubai, dubai emirate

Job Type Full-time

Category Management & Operations

Posted July 25, 2026

Assistant Manager, Loyalty Operations & Customer Support Department: Sales & Marketing 
Employment Type: Permanent - Full Time 
Location: United Arab Emirates - Dubai 
Reporting To: Yannick Brandner 
Description The Assistant Manager, Loyalty Operations & Customer Support is in charge of the full administration, execution, evaluation, performance and the continued development of the loyalty programme. As the key operational expert of the programme, the Assistant Manager, Loyalty Operations & Customer Support is the central point for the successful execution, continuous development and training of the KEMPINSKI DISCOVERY loyalty programme while setting the course for the company to increase customer retention, improve guest experience, and drive profitable and optimise revenues through operational excellence and customer support. 
Key Responsibilities Daily support for hotels’ loyalty queries and member request...
            

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