Assistant Manager - Process Training (GDS - Travel Account)
Location
Pasig, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
Qualifications:
- Must be amenable to work 100% onsite at our WNS Bridgetowne Site.
- Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).
- Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.
- Excellent command of spoken and written English.
- Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
- Strong analytical skills to assess training impact and identify improvement areas.
- Ability to manage conflicts and provide constructive feedback to learners.
Job Description:
- Lead the training function for international ticketing, group bookings, and email support processes.
- Act as a Subject Matter Expert (SME) in ticketing to design and deliver effective...