Assistant Spa Manager
Location
Dubai, Dubai
Job Type
full-time
Category
Other Management Occupations
Posted
June 25, 2026
Job Description
- Oversee daily front office spa operations, ensuring smooth service delivery and high guest satisfaction
- Support the Spa Manager in implementing SOPs and maintaining brand standards across all spa areas
- Supervise spa reception and guest service teams, ensuring efficiency, professionalism, and consistency
- Monitor appointment scheduling, ensuring optimal yield management and booking efficiency
- Conduct daily operational checks to ensure cleanliness, safety, and presentation standards are met
- Act as Manager on Duty in the absence of the Spa Manager when required
- Ensure exceptional guest service is delivered at all touchpoints, including VIP and repeat guests
- Personally handle guest feedback, concerns, and complaints with professionalism and urgency
- Greet VIP guests and conduct spa tours when required
- Monitor guest satisfaction and ensure personalized service standards are maintained ...