Assistant Store Manager

A Chloe ASSISTANT STORE MANAGER is an ambassador of the maison, in charge of welcoming every guests into the chloe family.

HE/SHE supports the store manager in leading the team and supervising boutiques operations to ensure successful business; HE/she acts as the boutique leader in the absence of the store manager.

• A CLIENT CHAMPION
• Leads the team to INITIATE AND DEVELOP long-term relationships with clients
• Monitors CRM targets for boutique and per stylists and helps the team to reach them
• Ensures a proper use by all team members of available CRM tools and reports, and Follows-up on individual CRM tasks completion
• SUPERVISES CLIENT DATABASE with consistent follow up of staff client books o Coordinates CONTACT CAMPAIGNS, gifting campaigns and other clients’ activations
• AN OMNICHANNEL BUSINESS Promoter
• Leads by example and supervises sales on the floor to imp...