Associate account manager (Monterrey)
Location
monterrey, nuevo león
Job Type
Full-time
Category
Ventas (general)
Posted
June 19, 2026
Associate Account Manager (AAM)
The Associate Account Manager (AAM) is responsible for supporting the day-to-day commercial activities for designated key customers. This role focuses on execution, responsiveness, and coordination to deliver high-quality customer experience. The AAM works closely with the Senior General Account Manager and cross-functional teams to manage quoting, order processing, pricing execution, and customer communication.
Key Responsibilities
- Customer Support & Execution
- Serve as the primary day-to-day contact for assigned customer stakeholders (buyers, planners, operations).
- Respond to customer inquiries related to pricing, availability, order status, and product information.
- Process quotes and orders accurately and efficiently within company systems (e.g., Salesforce, SAP).
- Coordinate with supply chain, sourcing, and operations teams to ensure on-time delivery and issue resolution.