Associate Account Support Analyst

Highmark Health • United States, Illinois, United States • Posted June 13, 2026

Location United States, Illinois
Job Type Full-time
Category Information and Record Clerks
Posted June 13, 2026

Description

JOB SUMMARY

This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments.

ESSENTIAL RESPONSIBILITIES

  • Load and maintain group information and benefit files.
  • Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing all aspe...
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