Associate Collections Specialist

Overview

The Collections Group is part of the Order to Cash team and works alongside Billing, Cash Applications and Order Management on a regional basis to ensure customer invoices are correct and to keep a cash flow forecast to monitor that all debt is paid as close to contract terms as possible. This department closely communicates with all departments within the overall Speedcast business to ensure that everyone understands when new business is starting, where there are issues with services and billing, and when customers are failing to pay timely. All External customers are contacted on a regular basis by telephone, email, teams, zoom, mail, etc. to ensure that payments are made in line with contract.

Responsibilities

• Managing a Customer Accounts Receivable (AR) portfolio, executing company collections & credit policies accordingly to Customer Segmentati...