Associate Customer Engineer
Location
Cape Town, Western Cape
Job Type
Full-time
Category
Computer Occupations
Posted
June 07, 2026
Purpose of the Job: Reporting to the Lead: Business Support, the successful incumbent is responsible for providing IT end-user support to internal and external users of RAF ICT services.
Key Performance Areas
Ensure IT Services are Accessible to Internal and External RAF customers
- Attend IT incidents and requests.
- Setting up of user’s machines.
- Configure new equipment.
- Adopt proactive approach to prevent problems from arising.
- Ensure compliance to OHS when setting up.
- Escalate problems to Senior Officer: Technology Support where necessary.
Provide Desktop Support
- Provide software and hardware configuration according to business requirements.
- Conduct troubleshooting, maintenance, upgrades and other activities required for effic...