Associate Customer Ops Specialist
Location
apodaca, nuevo león
Job Type
Full-time
Category
Gestión y dirección
Posted
June 03, 2026
Perform E2E process functions, including (but not limited to) daily reconciliation and balancing, daily, weekly and calendar month reporting under limited supervision. Represent Disputes and Chargebacks and provide follow up till resolution. Work with other Teams to create credits or debits, request re-routes, cancel orders, release orders. Daily Reporting and work with IT Support in case there are errors detected on daily process. Establish and maintain positive business relationships both internally and externally to promote company goals. Establish and ensure compliance with standard procedures and/or written instructions to perform job duties.
Position Requirements
Ideal candidate will have:
- Proficient English language with solid verbal and written communication skills.
- Reconciliation Experience.
- Payments Handling.
- Credit Card process.
- Accounting Experience will be a plus.
- SAP Knowledge is a M...