Associate Customer Success Manager

Tiger Text • Roma Norte, Ciudad de México, Mexico • Posted June 09, 2026

Location Roma Norte, Ciudad de México

Job Type Full time

Category Business Operations Specialists

Posted June 09, 2026

transforming the way clinical care teams work and communicate.

The Associate CSM will support the Customer Success team by assisting with/ managing child accounts of large enterprise customers, providing coverage/supporting midmarket and high volume CSMs with their portfolios, and at times possibly their own portfolio of smaller accounts. 
You’ll work alongside Senior CSMs to ensure customers achieve their goals with TigerConnect, focusing on customer retention, adoption, and satisfaction. This position is perfect for someone eager to grow their career in customer success while contributing to meaningful outcomes in healthcare technology. This role provides hands-on exposure to account management, customer relationship building, and proactive planning in a healthcare-focused SaaS environment. 
What You’ll Be Doing:
·Serve as the primary contact for a portfolio of enterprise sub-accounts and mid-sized customers, building trusted rela...
            

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