Associate Director, Business Support and Client Care

BMO Private Wealth is part of BMO Financial Group, one of North America’s leading financial institutions. The business operates within a well‑established wealth management platform, bringing together a range of specialized teams and capabilities to support consistent, scalable and well‑governed operations across the organization.

Overview

This role supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.

Responsibilities

• Fosters a culture aligned ...