Associate Director, CRM Systems Analyst Opportunity
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 12, 2026
Elevate your career at RBC as an Associate Director, CRM Business Systems Analyst. Spearhead a 3-year CRM modernization program and transform how 3,000 users interact with Salesforce FSC across 16 countries.
In this full-time position, you'll manage a high-impact transformation program focusing on cutting-edge functionalities. Your responsibilities will include detailed business analysis, requirement documentation, and fostering collaboration among various teams. With your strong technical skills, you'll guide scrum calls and mentor junior analysts, ensuring the success of this innovative project in the Capital Markets sector.
Key Responsibilities:
• Direct the planning and analysis of business needs
• Work with architects and developers to create actionable designs
• Ensure effective communication with business and technical stakeholders
• Manage risks and constraints for successful delivery
• Build a robust repository of requirements documentation
Requirements...
In this full-time position, you'll manage a high-impact transformation program focusing on cutting-edge functionalities. Your responsibilities will include detailed business analysis, requirement documentation, and fostering collaboration among various teams. With your strong technical skills, you'll guide scrum calls and mentor junior analysts, ensuring the success of this innovative project in the Capital Markets sector.
Key Responsibilities:
• Direct the planning and analysis of business needs
• Work with architects and developers to create actionable designs
• Ensure effective communication with business and technical stakeholders
• Manage risks and constraints for successful delivery
• Build a robust repository of requirements documentation
Requirements...