Associate Director, Digital Strategy & Business Process Management
Location
North York, ON
Job Type
Full-time
Category
other-general
Posted
June 18, 2026
Please note: this is an **individual contributor** role
The Associate Director, Digital Strategy & Business Process Management, leads the transformation of business processes within a designated functional or commercial area. This role partners closely with senior leadership, sales and commercial teams, and cross‑functional stakeholders to streamline operations, reduce complexity, and enable scalable, digitally supported ways of working.
This role plays a critical part in improving revenue performance, operational efficiency, and customer experience by identifying process gaps, enabling automation, and strengthening execution across the commercial lifecycle. The Associate Director is responsible for assessing current‑state practices, identifying inefficiencies, and leading the design and implementation of standardized, scalable processes supported by enterprise systems.
Success in this role requires strong business and commercial acumen, experience working ...
The Associate Director, Digital Strategy & Business Process Management, leads the transformation of business processes within a designated functional or commercial area. This role partners closely with senior leadership, sales and commercial teams, and cross‑functional stakeholders to streamline operations, reduce complexity, and enable scalable, digitally supported ways of working.
This role plays a critical part in improving revenue performance, operational efficiency, and customer experience by identifying process gaps, enabling automation, and strengthening execution across the commercial lifecycle. The Associate Director is responsible for assessing current‑state practices, identifying inefficiencies, and leading the design and implementation of standardized, scalable processes supported by enterprise systems.
Success in this role requires strong business and commercial acumen, experience working ...