Associate Director

Xceedance • haryana, haryana, India • Posted June 17, 2026

Location haryana, haryana

Job Type Full-time

Category Other-General

Posted June 17, 2026

Role Overview:  
We are seeking a senior, strategic, and hands-on Associate Director – Application Production Support  to lead large-scale enterprise production support operations across a diverse portfolio of business-critical applications. 
This role is accountable for service stability, governance, client satisfaction, and operational excellence . The Associate Director will provide leadership across multi-tier (L1/L2/L3) support teams, drive continuous improvement initiatives, and partner closely with engineering, cloud, and business leadership. 
The ideal candidate brings deep expertise in the Microsoft technology stack , Azure cloud services , ITSM/ITIL practices , and has successfully managed client-facing support portfolios at scale . 

Key Responsibilities  
Strategic & Operational Leadership  
Own end-to-end production support delivery for multiple enterprise a...
            

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