Associate Director Staff Engineer Software
Location
Baltimore, MD
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Key Responsibilities (Top 5)
1. Architecture Design & Domain-Aligned Solutions
+ Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
+ Design solutions aligned to industry-specific requirements:
+ Financial Services: security, compliance, auditability
+ Communications: real-time processing, high availability
+ MarTech: personalization, event-driven engagement
+ Ensure alignment with enterprise target-state architecture and platform strategy
2. Hands-on Engineering (≈50%)
+ Design and implement backend services, APIs, and integration layers
+ Build and deploy applications using containerized environments and Kubernetes orchestration
+ Develop production-grade code, prototypes, and reference implementations
3. API, Data & Integration Architecture
+ Architect API-first ecosystems, including GraphQL and RESTful services
1. Architecture Design & Domain-Aligned Solutions
+ Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
+ Design solutions aligned to industry-specific requirements:
+ Financial Services: security, compliance, auditability
+ Communications: real-time processing, high availability
+ MarTech: personalization, event-driven engagement
+ Ensure alignment with enterprise target-state architecture and platform strategy
2. Hands-on Engineering (≈50%)
+ Design and implement backend services, APIs, and integration layers
+ Build and deploy applications using containerized environments and Kubernetes orchestration
+ Develop production-grade code, prototypes, and reference implementations
3. API, Data & Integration Architecture
+ Architect API-first ecosystems, including GraphQL and RESTful services