Associate IT Operations Engineer
Description
:As an Associate IT Operations Engineer, you will be part of our global Operations department.
You will be working shifts with a team of IT Operations Engineers that cover our 24/7 operations. This position works with open-source technologies such as Linux, Apache, Tomcat, and Icinga, along with Windows, and some DTN proprietary software.
What you will be responsible for:
Apply professional-level technical skill and judgement to provide non-routine technical support for IT operations. Focusing on quick outage recovery and root cause analysis
Manage incidents and communicate highly technical information to both technical and non-technical personnel
Create timely and accurate event notifications and incident logs
Assist with systems administration, maintenance, and hardware and software upgrades
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