Associate/Sr. Associate | WNS Global Services | Mumbai
Location
Mumbai, Maharashtra
Job Type
Full-time
Category
Business Operations Specialists
Posted
June 20, 2026
✈️ We're Hiring: Associate / Sr. Associate – Operations Planning in Mumbai
Do you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly?
Join our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations.
Location: Mumbai
Shift: Rotational (aligned to Air Canada operations)
What You'll Do:
✅ Support airport roster planning and workforce scheduling
✅ Coordinate staffing coverage and relief assignments
✅ Manage attendance exceptions, sick calls, and backfill actions
✅ Track overtime, undertime, and workforce compliance
✅ Prepare operational reports and staffing updates
✅ Handle inbound and outbound operational calls in a time-sensitive environment
What We're Looking For:
✔ Graduate or Undergraduate degree
✔ Strong MS Excel skills and attention to detai...
Do you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly?
Join our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations.
Location: Mumbai
Shift: Rotational (aligned to Air Canada operations)
What You'll Do:
✅ Support airport roster planning and workforce scheduling
✅ Coordinate staffing coverage and relief assignments
✅ Manage attendance exceptions, sick calls, and backfill actions
✅ Track overtime, undertime, and workforce compliance
✅ Prepare operational reports and staffing updates
✅ Handle inbound and outbound operational calls in a time-sensitive environment
What We're Looking For:
✔ Graduate or Undergraduate degree
✔ Strong MS Excel skills and attention to detai...