Associé au support client

Overview

Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.

Essential Duties and Responsibilities

• Provide front office customer service (telephone and reception desk).
• Complete internal payroll.
• Manage timecard audit and collection, including contacting contractors and/or clients for missing timecards in PeopleSoft and AHCS.
• Audit time and billing reports.
• Manage distribution and explanation of expected and actual commission numbers.
• Resolve all spread and commission related issues.
• Ensure timecards for AHCS exception accounts are submitted to the corporate associate in a timely manner.
• Manage the unemployment process, including claims and hearings.
• Manage the Worker's Compensation Program, including education, filing claims, and alternate light duty locations.