Asst. Manager CRM For a leading Automotive OEM

Skill Ventory • gurugram, haryana, India • Posted June 18, 2026

Location gurugram, haryana

Job Type Full-time

Category Other-General

Posted June 18, 2026

  Roles and Responsibilities    
 Responsibilities:  Develop & execute customer relationship management campaigns to increase customer loyalty 
 Prepare a set of universal customer relationship procedures & apply them at every level of the company 
 Analyze customer behavior and measure their impact on business outcomes to update strategies 
 Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively 
 Run effective promotional activities to optimize sales growth and customer retention 
 Use existing customer data to gain new leads and potential customers 
 Understand previous customer attitudes to better engage current customers 
 Identify new and more cost-efficient communication channels with customers 
 Identify the most efficient customer interaction approaches & prioritize them accordingly 
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