At Your Service Agent
Location
New York, NY
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
**Additional Information**
**Job Number** 26073124
**Job Category** Rooms & Guest Services Operations
**Location** 1535 Broadway, New York, New York, United States, 10036
VIEW ON MAP (https://www.google.com/maps?q=1535%20Broadway%2C%20New%20York%2C%20New%20York%2C%20United%20States%2C%2010036)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $35.26-$41.48 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their ...
**Job Number** 26073124
**Job Category** Rooms & Guest Services Operations
**Location** 1535 Broadway, New York, New York, United States, 10036
VIEW ON MAP (https://www.google.com/maps?q=1535%20Broadway%2C%20New%20York%2C%20New%20York%2C%20United%20States%2C%2010036)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $35.26-$41.48 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their ...