Automation Lead (Platform Automation & Innovation)

NTT • Bengaluru, Karnataka, India • Posted June 14, 2026

Location Bengaluru, Karnataka

Job Type Full-time

Category Computer Occupations

Posted June 14, 2026

                JOB DESCRIPTION Req ID: 363639 
We are currently seeking a Automation Lead (Platform Automation & Innovation) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
1. Digital Workplace Automation Strategy & Vision
• Define a Digital Workplace automation roadmap aligned to customer experience, operations, and transformation goals
• Identify automation opportunities across Service Desk, endpoint/EUC, collaboration, identity/access, and device lifecycle
• Drive a platform-first approach using reusable patterns (runbooks, remediation catalog, orchestration, policy-based automation)
• Establish automation intake, prioritization, and governance aligned to NTT DATA standards
2. DeX-Led Automation (Digital Employee Experience)
• Use DeX platforms (e.g., Nexthink, Aternity, 1E, Lakeside, Microsoft-based telemetry or similar) to proactively detect and prioritize experience issues
• Automate remediation scripts and “one-to-many” fixes at...
            

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