Automation Support Analyst

Requisition ID: 262664



Employee Referral Program – Potential Reward: $200,000.00 



We are committed to investing in our employees and helping you continue your career at ScotiaTech.

Purpose

The Automation Operations Analyst supports the effective delivery of Scotiabank’s Robotics program by ensuring production automations operate in line with established operational standards, business users’ requirements, and agreed Service Level Agreements (SLAs). The role is responsible for monitoring production robots, managing exceptions, and escalating issues that may impact performance, stability, or service continuity, thereby safeguarding ongoing business operations.

The responsibilities include overseeing daily bot operations, resolving incidents, maintaining accurate documentation, and supporting platform updates and enhancements. The role also involves proactive communication with key stakeho...