Automotive Customer Service Representative -- KUMDC5818674

Duration : 06 Months (Possibility of extension/conversion based on performance and budget)

Client : One of the largest Diesel Engines and Power Generators manufacturers in the US

Overview :

This is a customer facing position. The contingent will be in an administrative position for a service department. Typical work will include sending estimates, opening work orders, following up with customers, customer invoicing, etc.

Duties :

• Serves as first point of contact with customer to promote quality customer service and assist with
• increasing business within the branch location, developing positive relationships with key customers.
• Assesses customers needs and gathers pertinent information.
• Creates basic work orders in appropriate systems.
• Provides some status updates to customers, as requested.