Automotive Service Advisor

BCAA • Nanaimo, British Columbia, Canada • Posted June 12, 2026

Location Nanaimo, British Columbia

Job Type Full time

Category Vehicle and Mobile Equipment Mechanics, Installers, and Repairers

Posted June 12, 2026

Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 
We are currently hiring an Automotive Service Advisor in our Nanaimo Auto Service Centre.
As an Automotive Service Advisor, you’re a key player in every Member’s experience when they entrust their vehicle to BCAA for repairs. From the time an appointment is booked through to its hand-over back to the Member, you’re responsible for the Member relationship. You’re an excellent listener, can manage conflict should it arise, and can translate technical information to members in a manner they will understand. 
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