Automotive Service Advisor

Automotive Service Advisor - Sevenoaks Join Our Reputed Client's Dynamic Team! Our client in Sevenoaks is hiring a dedicated Automotive Service Advisor to deliver exceptional customer support and tailored solutions. This in-house role offers a fantastic opportunity to utilise your communication skills, develop industry expertise, and be part of a vibrant team. What you will be doing: Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information about products and services to ensure customer satisfaction Record and update customer interactions within the Salesforce platform Analyse customer data to identify trends and opportunities for service improvement Assist clients with account management, including setting up or updating details Collaborate with internal teams to resolve complex issues efficiently Promote relevant financial products and services, adhering to compliance standards Maintain a thorough understand...