AV Business Analyst
Responsibilities:
1. Defining Configuration Specifications and Business Analysis Requirements:
o Collaborate with stakeholders to understand AV technology needs.
o Define configuration specifications for Cisco Video Conference systems managed via Control Hub, Microsoft Teams meetings, and conference room technology (control, video, and audio).
o Gather business analysis requirements to align AV solutions with organizational goals.
2. Quality Assurance:
o Perform quality assurance checks on AV systems and processes.
o Ensure AV solutions meet performance standards and user expectations.
o Align IT with project team for multiple building projects
3. Technical Troubleshooting:
o Investigate, troubleshoot, and remediate AV-related issues.
o Provide recommendations to the team for improvements.
4. Contractor Management:
o Coordinate with contracted companies f...