Azure Support Engineer for Production Systems

Genpact • montreal, qc, Canada • Posted June 05, 2026

Location montreal, qc
Job Type Full-time
Category Management & Operations
Posted June 05, 2026
Elevate Azure environments as a dedicated Production Support Engineer. Manage production incidents, ensuring optimal system reliability and performance through innovative solutions.

This full-time position demands a proactive approach to monitoring and resolving service disruptions. You'll utilize SRE principles to maintain high availability in cloud infrastructure. Key tasks involve automating workflows, collaborating across infrastructure, development, and DevOps teams, and implementing robust incident management practices.

Key Responsibilities:
• Monitor and resolve incidents within production systems
• Maintain system reliability using SRE methodologies
• Optimize cloud processes and infrastructure
• Analyze performance metrics and logs for insights
• Implement CI/CD pipelines and observability techniques

Requirements:
• Proficiency with monitoring tools (e.g., Grafana, Prometheus)
• Familiar with ITIL...

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