BA IT - (Customer Relationship Center)
Location
Milan, Lombardy
Job Type
Full-time
Category
Computer Occupations
Posted
June 11, 2026
Job description
You will join our team dedicated to the Customer Relationship Center, supporting business transformation and digitalization projects in an international context.
Your Missions:
- Deliver requirements documentation for CRC-related projects
- Write and refine user stories and epics for development teams
- Prepare configuration guidelines for system implementation
- Support development and testing phases, ensuring requirements are met
- Collaborate with business partners and IT teams to translate business needs into application requirements
- Identify gaps in existing functionalities and propose improvements
- Ensur...