Benefit Operations Administrator

Alight Solutions • Industrial Area, Uttar Pradesh, India • Posted June 07, 2026

Location Industrial Area, Uttar Pradesh
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted June 07, 2026

Solutions Delivery Analyst


Key Expectations

  • Execute ongoing operations tasks with high ownership and accountability.
  • Identify operational inefficiencies and drive continuous improvement initiatives.
  • Ensure accurate and timely resolution of participant and plan administration issues.
  • Deliver work in line with client SLAs and quality standards.
  • Actively collaborate with Cross functional and cross shore teams to meet client requirements.
  • Contribute effectively to daily huddles, status meetings, and stakeholder discussions.

Required Skills

  • Strong understanding of client plan provisions, processing guidelines, and SLA metrics.
  • Ability to perform complex benefit processes and calculations requiring analysis and interpretation.
  • Strong analytical and problem-solving skills for researching and resolving complex benefits issues.
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