Benefits Administrator
Location
parow, western cape
Job Type
Full-time
Category
Technical Support & Administration
Posted
June 07, 2026
JOB DESCRIPTION
Key Responsibilities:- Providing exiting employees, who are Fund members, with Benefits Options Counselling and information upon request
- Maintaining an audit trail of all interactions with members using the relevant systems and processes
- Collation, vetting and retention of all the supporting documentation on the members record
- Ensure timeous correspondence with the relevant member within SLA.
- Submitting the withdrawal claim to the Fund administrator according to legislation such as the Pension Funds Act and/or relevant legislation
- Timeous and accurate electronic claim submission via the Fund administrator's administration system.
- The prompt attention and resolution of member queries related to the Retirement Fund, death, disability and funeral in RSA and ROA
- Continuous focus on process improvement and efficiencies as well as identifying risks and provide possible solutions to correct a...