Bilingual Administrative Assistant - Mérida

Job Title: Bilingual Administrative Assistant – Mérida

The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and reports their progress to the operations manager.

• Participate in the planning, development, implementation and support of operational activities.
• Answer incoming calls, refer calls to the appropriate person, and take messages.
• Respond to customer questions and requests, resolve complaints, and elevate issues as needed.
• Identify ways to streamline operational procedures between or within departments.
• Coordinate rewards and recognitions and other employee engagement activities on the floor.

• Bachelor’s Degree in related field from a four‑year college or university with less than two years of relevant experience preferred.
• Strong c...