Bilingual Booking Team Specialist
The Opportunity
Providing outstanding patient care is a cornerstone of our business. As a Booking Team Specialist, you are responsible for administrative functions related to assisting patients with documents, appointments, and gathering patient information that will be used to determine what services are necessary. The Booking Team Specialist demonstrates strong internal and external customer service skills and a high level of knowledge relating to organizational services and processes.
Responsibilities
Responsible for scheduling and coordinating appointments for patients into designated clinic days and Health Care Practitioner schedules
Work with the team to provide input on the day-to-day administrative duties that align with business strategies and goals
Responsible for answering all phone calls and email queries from patients, licensed producers, business partners and other parties promptly
Ensure that ...