Bilingual Client Support Specialist (advanced english) - Cali
Location
Cali, Valle del Cauca
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 02, 2026
Interview in English
- Location: Cali, Colombia
- Full-Time
- Salary: $3,080,000 COP (Gross Monthly)
- Permanent Contract
Responsibilities:
- Assist customers via chat in English, addressing concerns and questions about the payment app.
- Guide users through technical and financial issue resolution.
- Maintain a professional and friendly approach in all interactions.
- Manage multiple chat conversations simultaneously while ensuring high service quality.
- Document and follow established procedures for efficient problem resolution.
Requirements:
-English Level: B2 (Clear and effective communication)
-Residence in Ca...