Bilingual Customer Account Specialist Ottawa
Location
montreal (administrative region), qc
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
Become a key player at TD Bank as a Bilingual Customer Account Specialist in Ottawa. Utilize your French and English skills to provide exceptional customer service and financial support.
This role at TD focuses on assisting customers through inbound and outbound calls. Required competencies include empathetic listening and a knowledge of TD products. Daily responsibilities involve meeting performance objectives and navigating digital systems, all while ensuring a positive customer experience.
Key Responsibilities:
• Provide legendary customer service through effective communication
• Resolve customer inquiries efficiently at first contact
• Monitor and achieve performance metrics and goals
• Participate in ongoing training for continuous development
• Work with both a team and independently in a secure setting
Requirements:
• Bilingual in French and English
• High School diploma or equivalent
• Strong listening and decision-making abilities
• Digital...
This role at TD focuses on assisting customers through inbound and outbound calls. Required competencies include empathetic listening and a knowledge of TD products. Daily responsibilities involve meeting performance objectives and navigating digital systems, all while ensuring a positive customer experience.
Key Responsibilities:
• Provide legendary customer service through effective communication
• Resolve customer inquiries efficiently at first contact
• Monitor and achieve performance metrics and goals
• Participate in ongoing training for continuous development
• Work with both a team and independently in a secure setting
Requirements:
• Bilingual in French and English
• High School diploma or equivalent
• Strong listening and decision-making abilities
• Digital...