Bilingual Customer Service Agent

OneTouch Direct • Bogotá, Bogota, Colombia • Posted June 06, 2026

Location Bogotá, Bogota

Job Type Contract

Category Information and Record Clerks

Posted June 06, 2026

At OneTouch Direct, we are not just a call center; we are a dedicated team that strives to deliver exceptional service. Since our founding in 1998, we have evolved into a leading provider of contact center solutions for Fortune 500 companies, dedicated to enhancing customer experiences.
Join Our Team as a Bilingual Customer Service Agent!
We are seeking enthusiastic and customer-oriented individuals who are fluent in both English and Spanish to support our diverse clientele. As a Bilingual Customer Service Agent, you will be the voice of our company, helping customers navigate their inquiries, resolve issues, and ensure satisfaction with our services.
Key Responsibilities:
Handle inbound customer service inquiries in both English and Spanish. 
Assist customers with product information, account questions, and concerns.
Utilize strong communication skills to explain solutions clearly and effectively.
Maintain accurate ...
            

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