Bilingual Customer Support Specialist
Location
markham, york region
Job Type
Full-time
Category
Management & Operations
Posted
May 31, 2026
Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent
What You'll Do
- Provide bilingual phone and email support.
- Process orders accurately and follow through to resolution.
- Assist new customers and support online ordering.
- Collaborate with teams to enhance the customer experience.
- Maintain high service standards.
What We're Looking For
- Bilingual fluency in French and English.
- Post‑secondary education.
- Contact center experience seen as an asset.
- Knowledge of SAP ECC or similar systems.
- Team player with attention to detail and tech‑savvy.
Be part of a dynamic, suppo...