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Bilingual (EN/FR) Service Delivery Manager

GardaWorld • Ottawa, Ontario, Canada • Posted March 11, 2026

Location Ottawa, Ontario
Job Type Full-time
Category Operations Specialties Managers
Posted March 11, 2026

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success. 

Job Responsibilities: 


  • Conduct and manage daily operations to meet productivity targets and quality standards. 




  • Develop and implement streamlined processes to enhance efficiency. 




  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation. 




  • Monitor performance metrics, analyze data, and imple...

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