Bilingual (English/French) Technical Customer Support Agent
Location
Cebu City, Central Visayas
Job Type
full time
Category
Information and Record Clerks
Posted
June 26, 2026
Are you fluent in both English and French?
Do you enjoy solving technical problems while delivering world-class customer service?
We are hiring a Bilingual Technical Customer Support Agent to support Canadian customers across technical platforms, email services, and marketing campaigns.
This is not a basic call center role.
This is an opportunity to become a trusted technical advisor to clients while working in a structured, measurable, and growth-focused environment.
If you are organized, tech-savvy, customer-focused, and confident speaking both English and French — we want to meet you.
What You'll Be Doing
Technical & Customer Support
- Handle inbound calls and emails in both English and French
- Troubleshoot technical issues and guide customers to resolution
- Take full ownership of customer cases from s...