Bilingual Quality Analyst — CSAT & Call Calibration Lead

A customer service company in the Philippines is seeking a Quality Assurance Specialist who is fluent in Japanese or Bengali. The role involves monitoring interactions, providing feedback, and conducting training to ensure quality standards are met. Candidates should have at least 2 years of relevant experience, strong communication skills, and be a Senior High School graduate. The company values BPO experience and offers a supportive work environment.
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