Bilingual Senior Manager, Retail Operations (English & Spanish)
Location
Toronto, ON
Job Type
Full-time
Category
other-general
Posted
June 08, 2026
Bilingual Senior Manager, Retail Operations (English & Spanish)
Requisition ID: 257680
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Title: Billingual Senior Manager, Retail Operations**
**Purpose**
The Senior Manager, International Operations, Retail Operations is responsible for designing, implementing, and sustaining standardized operating models for Retail Banking Operations. By collaborating closely with Retail Business lines and other Global Operations stakeholders (such as Fraud, Collections, Contact Centres, Business support units, etc.), this role contributes to strategic alignment, standardization, and regionalization efforts. The position significantly influences the enhancement and consistency of our client experience across various geographies while supporting different segments.
**What You’ll Do:**
+ Champion a client focused culture throughout their team to...
Requisition ID: 257680
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Title: Billingual Senior Manager, Retail Operations**
**Purpose**
The Senior Manager, International Operations, Retail Operations is responsible for designing, implementing, and sustaining standardized operating models for Retail Banking Operations. By collaborating closely with Retail Business lines and other Global Operations stakeholders (such as Fraud, Collections, Contact Centres, Business support units, etc.), this role contributes to strategic alignment, standardization, and regionalization efforts. The position significantly influences the enhancement and consistency of our client experience across various geographies while supporting different segments.
**What You’ll Do:**
+ Champion a client focused culture throughout their team to...